RETURNS POLICY

All goods sold and delivered are NON-REFUNDABLE, RETURNABLE, EXCHANGABLE without prior written approval. For returns & exchange, please send us an email at enquiry@eqkitchen.com.my

 

Pre-order items

Pre-order items are specially ordered for customer. Pre-order items are not entitled for return or refund.

 

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.